The Privacy Policy informs you about the information we collect from you when you use our website. In collecting this information, we act as a personal data controller and, by law, we are required to provide you with information about who we are, the purpose and manner in which we use your data, and the rights you have over your personal data.

Our data protection policy and practices focus on the proper and lawful processing, sharing, and storage of personal information, while ensuring confidentiality, integrity, and availability.

Therefore, by reading this Privacy Policy, you will learn all your rights and all information regarding the processing of personal data.

The data privacy policy is based on the following data protection principles:

• Personal data will be processed lawfully, fairly, and transparently;

• Personal data will be collected only for specified, explicit, and legitimate purposes and will not be further processed in a manner incompatible with those purposes;

• The collection of personal data will be adequate, relevant, and limited to what is necessary in relation to the purposes of processing;

• Personal data will be accurate and, where necessary, kept up to date;

• All necessary measures will be taken to ensure that inaccurate data are erased or corrected without delay;

• Personal data will be kept in a form which permits identification of the data subject for no longer than is necessary for the purposes for which the personal data are processed;

• All personal data will be kept confidential and stored in a manner that ensures the necessary security;

• Personal data will not be disclosed to third parties unless necessary for the provision of services;

• Data subjects have the right to request access to their personal data, as well as rectification or erasure, to object to or restrict processing, and the right to data portability.

Personal Data

Personal data means any information relating to an identified or identifiable natural person (the data subject). Personal data include all types of direct or indirect information (i.e., used together with other data) relating to the data subject, such as name, date of birth, addresses, email addresses, telephone numbers, etc.

When you use our website to browse our products and services and to view the information we make available, a number of cookies are used by us (first-party cookies) and by third parties (third-party cookies) to enable the site to function, to collect useful information about visitors, and to offer you the best possible experience when using our website.

Cookies are small text files placed on the user’s device to track usage and record preferences. Our cookies do not contain information that can identify individuals. We automatically collect certain information through the use of cookies and tracking technologies such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, the pages viewed on our site (e.g., HTML pages, graphics), operating system, date/time, and/or clickstream data to analyze overall trends and administer the site. Site users can control the use of cookies at the browser level, but if the user chooses to disable cookies, this may limit certain features and functions of our website and services.

Some of the cookies we use are strictly necessary for our site to function and we do not ask for your consent to place them on your computer. These cookies are listed below.

However, for those cookies that are useful but not strictly necessary, we will always seek your consent before placing them. These are:

For more information on the use of cookies, please see the Cookie Policy (link).

When you submit a request or message via our website, we ask for your name and email address.

We use this information to respond to your request. We may email you more than once after you make a request, to ensure we have answered your question and to improve our users’ experience.

We do not use the information you provide via the contact form to make automated decisions that could affect you.

We keep emails received from requests for three years, after which they are securely archived and kept for five years, when they are deleted. No CRM records are created via the website. CRM stands for Customer Relationship Management. A CRM is software designed to continuously improve customer relations. It serves a modern business strategy focused on the customer and understanding their needs and requirements. The purpose of a CRM system is to centrally manage information related to customers or prospects and to increase their satisfaction.

You may ask us what information we hold about you and request that we correct it if it is inaccurate. If we have asked for your consent to process personal data, you may withdraw that consent at any time.

If we process your personal data to fulfill a contract or based on consent, you may ask us to provide you with a copy of the information in a readable format so that you can transfer it to another provider.

If we process your personal data on the basis of consent or legitimate interest, you may request the deletion of your data.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in certain circumstances, you may ask us not to make decisions that affect you using automated processing or profiling.

All the rights indicated can be summarized as follows: the right of access to personal data, their rectification or deletion, restriction of processing or the right to object to processing, as well as the right to data portability. Data portability means your ability to ask us to transfer all the data we hold to another person expressly indicated by you.

To submit a request regarding your personal data by email, post, or telephone, please use the contact details provided above in the Who We Are section of this policy. We will respond to your requests within a maximum of 30 days from the date of the request.

We do not intend to transfer personal data to a third country or outside the EU or to an international organization. If this occurs, you will be notified so that you may give your consent or be informed of the appropriate safeguards ensuring the same standard of protection for the processing of personal data.

Personal data will not be disclosed to third parties except where disclosure is necessary to provide our services. From time to time, we sign contracts with other companies and business partners working on our behalf, such as technical companies for processing and delivering systems and technologies that develop our products and services, and in these cases we will disclose the necessary information. Service providers will only be allowed to obtain the personal data required to deliver their services. We will not disclose personal data to third parties for the purpose of allowing them to market their products and services to our customers. If users do not want us to disclose personal data to these companies, they are asked to contact us at the email address indicated above: office@axialconstruct.com.

In certain situations, we may need to disclose personal data in response to requests from supervisory authorities to meet legal requirements. We will also disclose personal information if required by law—for example, to comply with a subpoena or other legal process—when we believe in good faith that disclosure is necessary to protect our rights, the safety of our customers or others, to investigate fraud, or in response to a request from public authorities.

We will process data securely and will apply and maintain appropriate technical measures to protect personal data against accidental or unlawful destruction or loss, alteration, disclosure, or unauthorized access, especially when processing involves the transmission of data over a network, as well as against any other form of unlawful processing. Questions about personal data security may be sent to the email address indicated above: office@axialconstruct.com.

Specifically, data on this site are collected securely via HTTPS over TLS v1.3, stored in Mailchimp, Google Drive, Dropbox, and also processed manually from the storage environment.

Any marketing emails may be sent only with your explicit consent. This specific form of consent must be freely given, informed, specific, and unambiguous. These requirements are met when you have opted in to receive marketing emails (you have actively approved).

You will always have the right to object, upon request and free of charge, to the processing of personal data for direct marketing purposes without having to provide specific justifications.

Marketing emails contain information we consider of interest to you, as well as the latest news related to our products and services.

Updates to this Privacy Policy
We regularly review and, where appropriate, periodically update this Privacy Policy when changes occur as a result of service provision. If we wish to use your personal data in a way we have not previously identified, we will contact you to provide information about this and, if necessary, to request your consent.

We will update the version number and the date of this document each time it is amended. Our data protection policy and practices focus on the proper and lawful processing, sharing, and storage of personal information, while ensuring confidentiality, integrity, and availability.

Our website complies with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

For any additional questions regarding how personal data are processed, please write to office@axialconstruct.com.